Privacy Policy

Privacy Policy

TFCC is committed to safeguarding the personal information of individuals. This privacy statement outlines the practices we follow in protecting personal information and applies to TFCC and to any person providing services on our behalf. However, this policy does not apply to the practices of third parties that TFCC does not own or control, or to individuals that TFCC does not employ or manage. A copy of this privacy statement will be provided to any person upon request.

Collection of Personal Information

We collect only the personal information that we need for the purpose of providing our services, including personal information needed to deliver requested products and services and send out information relating to TFCC. We normally collect personal information directly from the individual to whom it pertains. We may collect your information from other persons with your consent or as authorized by law. We inform individuals, before or at the time of collecting personal information, of the purposes for which we are collecting the information. The only time we don't provide this notification is when information is volunteered for an obvious purpose (for example, if a person provides their email address for the purpose of receiving our newsletter).


In order for you to use TFCC services, such as volunteering for a project, you must complete a registration form. We require select personal information (including your full name, and e-mail address) as part of the form to enable proper operation of TFCC.

E-mail Communications

TFCC will send you emails relating to project updates from project organizers and general TFCC notifications.


We make every reasonable effort to prevent any loss, misuse, disclosure, or modification of personal information, as well as any unauthorized access to personal information. We use appropriate security measures when destroying personal information, including shredding paper records and permanently deleting electronic records.

Your TFCC account information is protected by a password for your privacy and security. Protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer. We make every reasonable effort to ensure that personal information collected by us is accurate and complete. We rely on individuals to notify us if there is a change to their personal information that may affect their relationship with our organization. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible. In some cases, we may ask for a written request for correction.

Conditions of Use

If you decide to visit TFCC website, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of Alberta Provincial law. People under 18 are not permitted to use TFCC on their own, and so this privacy policy makes no provision for their use of the site.

Use of Photos

TFCC and its partner organizations maintain the right to use voluntarily uploaded photographs, video recordings, names and project locations in promotion of TFCC programs without further notice or compensation. TFCC strives to include source credits on all photographs and video recordings where credits have been provided. User generated content that violates copyrights laws will be remove promptly by Critial Inc. when notified.

Questions and Complaints

If you have a question or concern about any collection, use, or disclosure of personal information by TFCC, or about a request for access to your own personal information, please contact us.